There are a lot of people in your sphere that you choose to have there. Friends, neighbors, family, co-workers, and the list goes on. What about your CNC repair service resource? You probably wouldn’t include them in your immediate sphere of contacts, but you should. Why? Because your onsite CNC repair service can mean the difference between making money and losing money. Repairing CNC machines is as much art as it is science and technology. All three capabilities need to combine to provide the highest quality service resource.
A Shop’s a Shop, Right?
Wrong. Just because the sign on the door says the service center can make repairs doesn’t necessarily mean they actually can. In the modern world, saying you can do something and doing it can often be two very different things. You don’t want to be caught on the “can say, can’t do” merry-go-round. And just because an ad says a shop is certified to do this or that doesn’t mean you still shouldn’t do a little homework. It’s best to do some background checking just to make sure you’re working with a CNC service center that is on the up-and-up. It means making a few inquiries to make sure you’re not wasting your time, your money, and your future.
Let’s say you’ve invested in a newly-manufactured 5-axis CNC machine to the tune of about $250,000 (or more). That’s a lot of dough to invest in any business, large or small, and the investment has to pay for itself and then some. That means the machine needs to be in production mode and not in down mode as much as possible. Working with a certified CNC repair service will better ensure the shop floor stays in production. Working with a service tech that isn’t certified is like shooting yourself in the foot before the race begins. Money is always important but this is not the place to be looking for a discount or the lowest price. Certification protocols require time for training, special tools, and other important ingredients to end up with a fully-trained and certified CNC technician. All that effort costs money which is why a trained technician is going to be more expensive than the guy who works out of the back of his pickup truck.
CNC Manufacturer’s Promise Fulfilled
If you want your CNC machine to perform at its peak ability, you have to give it what it needs to get the job done. That means regular maintenance, preventative maintenance, and repair maintenance when necessary. New or old, CNC machines require constant updating and upgrading. Whether it is a tool component, a machine capacity, or a software upgrade, there is no time when a CNC machine can’t use a little TLC and improvement.
As the technology evolves, so does the number of ways you can use a CNC machine. You can stay stuck in the 20th century or you can advance to the amazing capabilities CNC machines can accomplish in the 21st century. Artificial Intelligence, optic controls, and a host of other changes are making CNC machines more capable than ever. It’s important to stay up with the changes or you could be losing time, money, and profit. Maybe it’s time to bring your certified CNC repair technician into your sphere a little closer. What do you think?